Personal Pass

  • christophervened

    (@christophervened)


    4 years, 9 months ago

    Easy Digital Download is a rip-off. Don’t buy it. I bought Personal Pass, it did not work out, so I requested a refund. But I did not get it. The venue they point out to refund the product does not work. And when I email them about it, they do not answer. My rating is not 5 but only one star.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Mihai Joldis

    (@misulicus)

    4 years, 9 months ago

    Hey @christophervened

    Your refund was just processed today. Your message to ask for a refund was sent late in the afternoon when our team’s work hours ended and since we are available Monday – Thursday it was only processed today.

    Regards

    Thread Starter christophervened

    (@christophervened)

    4 years, 9 months ago

    Hey Mihai,
    Thank you for finally refunding my Personal Pass.

    Regards,

    Christopher

    Plugin Contributor Mihai Joldis

    (@misulicus)

    4 years, 9 months ago

    We’re sorry to hear Easy Digital Downloads didn’t fit your requirements. Your refund request was submitted the evening of July 15th, after our normal business hours. Your refund was processed promptly on July 19th when our support team returned from the weekend. We hope you find an ecommerce solution that meets your needs.

Viewing 3 replies - 1 through 3 (of 3 total)

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