Permissions Errors?

Hi,
Sorry, I had the debug turned off, so it took me a moment to get back to you.
With it on, the error changes:

Error: Api: /smart/api/order/1GH34716MA5016749 returned ack: permission_denied (Corr ID: f119432adc63b) {"ack":"permission_denied","message":"Insufficient privileges"}

I’m trying to run a venmo purchase of a test item with a value set for $1.00.

As for the log file, I am only seeing approvals there.

From the errors I see in console, I thought the error might have something to do with Fastlane, so I turned it off and there was no discernible difference.

With the debugging turned on, the console error count drops significantly.
I really don’t really understand the ReCAPTCHA document is sandboxed error.
Nothing is sandboxed at this point. However, when I input and save the ReCAPTCHA v3 info for this site, there is no visible indication in the plugin that I’ve done so.

Ok,
Thank you, but the underlying situation is, although my venmo says authorized, my bank says authorized, the plugin log records authorized – the sale still fails and displays the error. So do I just not offer venmo? I haven’t tested any of the other payments yet

edit:
a PayPal payment also results in failure, it declines it with a weird obtuse code about an instrument being presented.

credit card goes through, no problem

edit 2:
After initial authorization for credit card, and the sale completing, about 30 seconds later the card gets declined by paypal’s manual fraud service. Paypal must be riding the struggle bus. I have never had these kinds of issues in the past with them, nor with stripe or square. WHY do they even have manual fraud tools?!? That should be automated and their responsibility. not the merchant’s and not for an additional fee either.

Sorry for the vent 😀 You’ve been nothing but kind

• This reply was modified 2 weeks, 3 days ago by Jason Houge.
• This reply was modified 2 weeks, 3 days ago by Jason Houge.
• This reply was modified 2 weeks, 3 days ago by Jason Houge.

Rest assured, I am setting this up for my partner, using their paypal to accept and mine to pay with.

Error from log:

2026-10-06T15:32:21+00:00 Info Capturing payment for PayPal order 1GH34716MA5016749 via PaymentPlugins\WooCommerce\PPCP\PaymentHandler::process_payment. Order ID: 5836
2026-10-06T15:32:23+00:00 Error API error: Array
(
    [url] => https://api-m.paypal.com/v2/checkout/orders/1GH34716MA5016749/capture
    [method] => POST
    [http_status] => 422
    [request] => Array
(
)

    [error] => Array
        (
            [name] => UNPROCESSABLE_ENTITY
            [details] => Array
                (
                    [0] => Array
                        (
                            [issue] => INSTRUMENT_DECLINED
                            [description] => The instrument presented  was either declined by the processor or bank, or it can't be used for this payment.
                        )

                )

            [message] => The requested action could not be performed, semantically incorrect, or failed business validation.
            [debug_id] => a1e475ca7aa4c
            [links] => Array
                (
                    [0] => Array
                        (
                            [href] => https://developer.paypal.com/api/rest/reference/orders/v2/errors/#INSTRUMENT_DECLINED
                            [rel] => information_link
                            [method] => GET
                        )

                    [1] => Array
                        (
                            [href] => https://www.paypal.com/checkoutnow?token=1GH34716MA5016749
                            [rel] => redirect
                            [method] => GET
                        )

                )

        )

)

Thank you,
I wasn’t sure of the source of the errors. Thanks very much for your help!

• This reply was modified 2 weeks, 3 days ago by Jason Houge.