• Resolved jawad96

    (@jawad96)


    Hi there,

    I am unable to rid of WooCommerce update notification despite updating to the latest version 2.5.2.

    I know WooCommerce is the plugin causing this because when I deactivate WooCommerce the update notification disappears, when I enable WooCommerce, the update notification appears again. How do I remove this false update notification from WordPress?

    ### WordPress Environment ###
    
    Home URL: *HIDDEN*
    Site URL: *HIDDEN*
    WC Version: 2.5.2
    Log Directory Writable: ✔  /public_html/wp-content/uploads/wc-logs/
    WP Version: 4.4.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ✔
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache/2.2.24 (Unix) mod_hive/5.0 mod_ssl/2.2.24 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 mod_fastcgi/2.4.6 mod_fcgid/2.3.6
    PHP Version: 5.4.45
    PHP Post Max Size: 32 MB
    PHP Time Limit: 45
    PHP Max Input Vars: 2000
    SUHOSIN Installed: –
    MySQL Version: 5.5.31
    Max Upload Size: 24 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.5.2
    :
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_termmeta: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    
    ### Active Plugins (21) ###
    
    BackupBuddy: by iThemes – 6.5.0.13
    Coming Soon Page & Maintenance Mode by SeedProd: by SeedProd – 4.2.2
    Contact Form 7: by Takayuki Miyoshi – 4.3.1
    Gon Importer: by ThemeSky Team – 1.0.1
    Instant Search + for WooCommerce Search: by Fast Simon Inc – 1.4.5
    WPBakery Visual Composer: by Michael M - WPBakery.com – 4.9.2
    Ultimate WooCommerce Brands PRO: by MagniumThemes – 1.5
    Optimus: by KeyCDN – 1.4.5
    WooCommerce Product Filter: by Mihajlovic Nenad – 5.1.0
    Slider Revolution: by ThemePunch – 5.1.6
    SKU for WooCommerce: by Algoritmika Ltd – 1.0.0
    Tawk.to Live Chat: by Tawkto – 0.1.1
    ThemeSky: by ThemeSky Team – 1.0.6
    WC Vendors Pro: by WC Vendors – 1.2.2
    WC Vendors: by WC Vendors – 1.8.6
    Woocommerce Color or Image Variation Swatches: by phppoet – 1.7.0
    WooCommerce Compare Products PRO: by A3 Revolution – 2.6.1
    WooCommerce Warranty Requests: by 75nineteen Media LLC – 1.7.1 – 1.7.2 is available
    WooCommerce: by WooThemes – 2.5.2
    WP Media folder: by Joomunited – 3.3.4
    YITH WooCommerce Wishlist: by Yithemes – 2.0.13
    
    ### Settings ###
    
    Force SSL: –
    Currency: BDT (৳ )
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    API Version: 3.1.0
    
    ### WC Pages ###
    
    Shop Base: #9 - /shop/
    Cart: #10 - /cart/
    Checkout: #11 - /checkout/
    My Account: #12 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Gon Child
    Version: 1.0.0
    Author URL: http://theme-sky.com/
    Child Theme: ✔
    Parent Theme Name: Gon
    Parent Theme Version: 1.0.9
    Parent Theme Author URL: http://theme-sky.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: gon/woocommerce/archive-product.php
    gon/woocommerce/cart/cart.php
    gon/woocommerce/cart/mini-cart.php
    gon/woocommerce/checkout/form-checkout.php
    gon/woocommerce/content-product.php
    gon/woocommerce/content-product_cat.php version 2.5.0 is out of date. The core version is 2.5.2
    gon/woocommerce/content-widget-product.php
    gon/woocommerce/loop/add-to-cart.php
    gon/woocommerce/loop/loop-end.php
    gon/woocommerce/loop/loop-start.php
    gon/woocommerce/loop/orderby.php
    gon/woocommerce/loop/pagination.php
    gon/woocommerce/myaccount/my-address.php
    gon/woocommerce/single-product/add-to-cart/variable.php
    gon/woocommerce/single-product/product-image.php
    gon/woocommerce/single-product/product-thumbnails.php
    gon/woocommerce/single-product/rating.php
    gon/woocommerce/single-product/review.php
    gon/woocommerce/single-product/tabs/tabs.php
    gon/woocommerce/single-product.php
    
    : Learn how to update outdated templates
    
    ### WC Vendors Pro ###
    
    Pro Dashboard Page: ✔
    			 - #233
    Feedback form page: ✔  - #234
    Vendor Shop Permalink: ✔  - vendors/
    
    ### Templates ###
    
    Overrides: –

    Many Thanks,
    Jawad

    https://wordpress.org/plugins/woocommerce/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    What host, and is there any visible caching in the admin area?

    Thread Starter jawad96

    (@jawad96)

    Hi Mike,

    Thank you for your reply. I am hosting with SiteGround and there are no caching plugins on my installation. Furthermore, caching server side is also disabled.

    The notification goes once I disable the plugin but when I re-enable it appears again?

    Many Thanks,
    Jawad

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Your DB version is up to date. I assume clicking it to run again doesn’t do anything?

    Thread Starter jawad96

    (@jawad96)

    Hi Mike,

    How do I run the DB update again? I do not see this option anywhere?

    The only thing odd when updating WooCommerce this time is that usually after updating the plugin I am usually asked to run the database updater. However, this time when I upgraded the plugin I was not asked this. I thought this was because it happened automatically or it was a minor update which did not require it.

    I assume since System Status is showing the DB up to date, that it is correctly updated?

    I can provide access if there was a way to submit them privately.

    Many Thanks,
    Jawad

    Plugin Contributor Mike Jolley

    (@mikejolley)

    O, is that not what you were referring to?

    I am unable to rid of WooCommerce update notification despite updating to the latest version 2.5.2.

    Are you talking about the one on the ‘plugins’ screen?

    Thread Starter jawad96

    (@jawad96)

    Hi Mike,

    Oh yes, there has been some misunderstanding. I am referring to the plugins update screen. Please see attached:

    https://i.gyazo.com/49489190cc0042436f90625df4c92c97.png

    This update notification is in relation to the WooCommerce plugin as when I disable the WooCommerce plugin the notification disappears. For some reason WordPress feels WooCommerce still requires an update.

    Many Thanks,
    Jawad

    did you try with another browser and your browser’s cache cleared?

    Thread Starter jawad96

    (@jawad96)

    Hi Dimitris,

    Thank you for your reply. Yes I have tried on a different computer and also my mobile. This update notification shows on different devices/browsers.

    Many Thanks,
    Jawad

    Lately i get this issue too and i am not really sure what is causing it.Did you clear your cache and browser history?

    Thread Starter jawad96

    (@jawad96)

    Hi Dimitris,

    Thank you for your reply. Yes, I did try clearing it and also tried accessing it via a new device.

    I waited until another plugin required an update, and once I updated this then it fixed the notification issue and does not show any updates required anymore. A bit strange, but its fixed now!

    I am sure it was WooCommerce which was giving the notification though as when this was disabled the notification disappeared.

    Many Thanks,
    Jawad

    Well worse things can happen so no worries 🙂

    Thread Starter jawad96

    (@jawad96)

    Yep, totally – not a huge issue, just annoying seeing the update notification, I like keeping everything updated! 🙂 Glad its fixed now though.

Viewing 12 replies - 1 through 12 (of 12 total)

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