• Resolved giacomomirto

    (@giacomomirto)


    Hello I have a problem with woocommerce. Basically, the “buy now” button on the product page only works if the permalinks are set to “simple”. Any other setting, when I press the button the page refreshes but does not add the product to the cart.
    If, on the other hand, I buy the product directly from the preview without accessing the product sheet, it works correctly. Has anyone already happened?
    Ps. all woocommerce pages are present correctly, I tried to disable all plugins but nothing changes.
    thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @giacomomirto,

    Just to check, are there any errors logged on the console when you press the add to cart button? If possible, you could share with us the page so that we can test.

    Lastly, does the issue persist when you switch to a default WP theme and then disable all plugins apart from WooCommerce. Here’s the full conflict test guide so that you can try doing so: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    I hope this helps.
    Thanks.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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