Performance test stuck at 99%

  • Resolved crvenatuba

    (@crvenatuba)


    3 years, 4 months ago

    To Whom It May Concern,

    I’m having trouble with the plugin. It’s not possible to finish the performance test. It’s always stuck on 99% and doesn’t produce anything. I tried refreshing the page, hard refresh and incognito window – none of them worked. I also tried resetting the settings, i.e. starting the wizard from scratch – this was also unhelpful.

    You can find the screenshots on the following link:
    https://imgur.com/a/aSYuxSq

    I hope it helps to debug.

    Best regards,
    Djordje

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Kris – WPMU DEV Support

    (@wpmudevsupport13)

    3 years, 4 months ago

    Hi @crvenatuba

    I hope you are doing well today.

    Could you try both solutions and see does any will help to narrow main issue?

    1. Re-install Humminbird
    2. Please deactivate all plugins except Humminbird and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019, and see if it works. Before this test, we recommend full site backup or running this test on the staging site.

    Kind Regards,
    Kris

    Thread Starter crvenatuba

    (@crvenatuba)

    3 years, 4 months ago

    Hi Kris,

    Thank you for the swift reply. Unfortunately, after following the instructions, you had given me, I came to the same results as before. The test is always stuck at 99%.

    I really don’t know what else to do.

    Best regards,
    Djordje

    Kris – WPMU DEV Support

    (@wpmudevsupport13)

    3 years, 4 months ago

    Hi again @crvenatuba

    I suggest to follow below guide so that we could help you more in this matter:
    please use this form https://wpmudev.com/contact/#i-have-a-different-question and make sure that subject is “I have a different question” and:
    – Mark to my attention: ATTN: Kris
    – Link back to this thread

    Kind Regards,
    Kris

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    3 years, 3 months ago

    Hi @crvenatuba,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

Viewing 4 replies - 1 through 4 (of 4 total)

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