Pending orders and nothing happens

  • Resolved jesusowins

    (@jesusowins)


    6 years, 9 months ago

    I have configured WooCommerce Stripe Payment Gateway in my site and I am trying test the shop. The orders are created but nothing happens (no bank transaction, no debit) and the order status is Processing, why?

    Even when I change the order to Complete, the pay is not processed.

    I followed this tutorial
    https://docs.woocommerce.com/document/stripe/

    • This topic was modified 6 years, 9 months ago by jesusowins.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thomas Shellberg

    (@shellbeezy)

    Automattic Happiness Engineer

    6 years, 9 months ago

    Hey @jesusowins,

    If the transaction goes through you should see a couple of things within the order:

    * An order note with the Stripe transaction ID.
    * A link towards the top left of the screen that goes directly to the Stripe dashboard to view that transaction.

    Are either of those visible?

    Thread Starter jesusowins

    (@jesusowins)

    6 years, 9 months ago

    Thanks so much for your answer.

    I am sorry, I had forgotten close this topic because I solved it. It was a mistake in my custom plugin. I was getting empty the cart before process the order, so nothing happened.

    It works perfectly now.

    Thanks again for your help.

    • This reply was modified 6 years, 9 months ago by jesusowins.
Viewing 2 replies - 1 through 2 (of 2 total)

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