Support » Installing WordPress » Peak Hosting Problem

  • Benedict

    (@benedict)


    Situation: I have been trying to install WP 2.0.1 on hosting provided by peak hosting. http://www.peak.org I have been receiving the following error: You do not have sufficient permissions to access this page. So I talked to tech support and they are unavailable to identify or FIX the problem. This problem does not occur with bluehost, oneandone or interland, and only with them.

    Problem: I asked when they would fix the problem. Their reply was that they would not support WP 2.0+. Is there a WP web developer that can speak with Peak Hosting to resolve this problem. Not supporting WP is like a car salesman telling you a car does not come with a steering wheel.

    Contact: Their email is: support@peakinternet.com, phone is 1.800.731.4871. My tech support contact’s name was Allan. My email is dominickr @ gmail.com.

    Thank you for any assistance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Mark Jaquith

    (@markjaquith)

    WordPress Lead Dev

    Are you upgrading WP, or making a fresh install? WP 2.0.2 is the latest version, so you should be using that. If it’s a new install, try wiping the database and starting from scratch.

    abhideydas

    (@abhideydas)

    in which directory are you trying to install WP???

    IIIIIIIV

    (@iiiiiiiv)

    Are directory permissions set correctly? Sounds like something wasn’t chmod’ed correctly.

    Benedict

    (@benedict)

    It is a fresh install. Everything is set correctly. And the systems engineer for Peak experienced the same problems. I have installed WP too many times too count, and this is a problem with their server.

    IIIIIIIV

    (@iiiiiiiv)

    Get a refund and find a better host then. Problem solved. 🙂

    Yes that is what I decided to do. Just really frustrating. Thanks IIIIIIV 🙂

Viewing 6 replies - 1 through 6 (of 6 total)
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