• Hello. I’ve been using this plugin for almost a year and it’s always worked great. All of a sudden beginning today, my PDF files no longer display on the page or on the full page viewer on some Windows browsers. It does this in Chrome, in Explorer the page doesn’t seem to want to completely load, but still works great in Firefox. Not sure what the problem is, but I’ve tried this on two different PCs – one is running Windows 8.1, the other Windows 7 – same results on both.

    I use the plugin once on this page:
    http://www.ascewise.org/events/

    and three times on this page:
    http://www.ascewise.org/employment/

    Any idea why this may be occuring? Thank you.

    http://wordpress.org/plugins/google-document-embedder/

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  • Hello,

    Sorry for the trouble you’re having. I wasn’t able to reproduce any problem using Chrome, so I suspect that is just a browser cache or cookie related issue. See the Notes page for help on this:

    http://www.davistribe.org/gde/notes/#browser

    Also there is a known compatibility issue between IE11 (which I believe comes with Windows 8.1 and is available for Windows 7) and Google Viewer.

    http://www.davistribe.org/gde/known-issues/

    There is a possible workaround for this also explained on that page.

    Thanks,

    Kevin

    Thread Starter sdeardorff

    (@sdeardorff)

    Well, I cleared out the cache and my PDFs seem to be visible and working again. Thanks for getting back to me. Happy New Year!

    Steve

Viewing 2 replies - 1 through 2 (of 2 total)

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