Plugin Contributor
Ewout
(@pomegranate)
Hello Anthony,
There have not been any significant changes lately that affect the memory usage of the plugin, and usually 128M is more than enough. Are you getting this error on single PDF creation or on bulk export?
Two things you could try:
- If you’re using a PNG image for the header logo, try using JPG instead – on some servers this makes a huge different in memory usage (JPG doesn’t need any further processing to be included)
- Run the P3 Profiler plugin to see which plugins take the most memory
If that doesn’t help, then I’m afraid the only other suggestion is to increase PHP memory – some plugins and or/themes just use a lot of memory (even when not necessarily doing anything).
Let me know if that helps!
Ewout
Hi Ewout…
I have found that it is not the memory but a plugin I recently upgraded which was Revolution Slider to the latest version 3.
When I disable this plugin yours works perfectly again!
What would you suggest I do as a lot of people use revolution slider etc.
It also makes the other woocommerce pdf invoice system not work as I tried that too but not sure what to do next as I have now upgraded with no older version of Revolution and like the features of the new one!
Please advise next steps.
Many thanks
All the best
Anthony
Plugin Contributor
Ewout
(@pomegranate)
I have no idea how RS3 could break the plugin – I don’t have a copy of this plugin to test this out myself. Since you mention it also breaks other PDF Invoice plugins, I suggest to contact the plugin devs about this.
Let me know if it requires any action from my side!
Ewout
Hello Ewout,
I can also confirm, got the same error (Fatal error: Allowed memory…)
and if I deactivate Revolution Slider 5.0.9 it works.
The problem is I need both 🙂
Plugin Contributor
Ewout
(@pomegranate)
Hi Iangster,
Can you send us a copy of Revolution Slider at support@wpovernight.com so I can take a look at what causes this? Thanks!
Ewout
Hi Ewout,
I have come across this post as a result of the plugin doing the same thing to me and displaying just a blank page. I also have Revolution Slider and when I deactivate it the PDF invoices work again.
Any update with this issue?
Thanks in advance.
Jade
Plugin Contributor
Ewout
(@pomegranate)
Hi Jade,
I have been sent a copy of Revolution Slider, but unfortunately I was not able to reproduce the issue, which makes it nearly impossible to fix it :o(.
I recommend to contact ThemePunch directly (info@themepunch.com) and ask them about this, because it looks like they are loading things that are consuming a lot of memory when it’s not using it at all.
I’m sorry I can’t help you with this issue right now!
Ewout
