• Resolved bomberbabacar

    (@bomberbabacar)


    Hello, after the update invoices are not being generated but the shipping lists do. Old invoices in the WooCommerce order admin are not there anymore…just the shipping list. Please help me out. Thanks in advance.

    • This topic was modified 8 years, 9 months ago by bomberbabacar.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    Hi! When you say “Old invoices in the WooCommerce order admin are not there anymore”, are you referring to the invoice button? Is the invoice document enabled under PDF Invoices > Documents > Invoice?

    If the button is there but clicking it gives you a white page, can you enable Debug output (PDF Invoices > Status tab) and try again and let me know what error message you see?

    If you are using any third party plugins, for example WooCommerce P.IVA e Codice Fiscale per Italia (= not compatible with our latest version! this plugin hasn’t been updated for over 5 months and the developers did not respond to any of my emails), try disabling that first to see if that resolves the issue.

    Let me know what you find!
    Ewout

    Thread Starter bomberbabacar

    (@bomberbabacar)

    Hello Ewout,
    Thanks for the fast reply. As you suspected it was Woocommerce P.IVA e Codice Fiscale per Italia which was causing the problem…disabling it solved it, but now i’m not being able to comply with italian law!

    Plugin Contributor Ewout

    (@pomegranate)

    Can you check this plugin, to see if it’s a good replacement?

    https://wordpress.org/plugins/woocommerce-pdf-invoices-italian-add-on/

    This is fully compatible with the latest version of PDF Invoices.

    Ewout

    Thread Starter bomberbabacar

    (@bomberbabacar)

    Hi again, yup! https://wordpress.org/plugins/woocommerce-pdf-invoices-italian-add-on/ works flawlessly. Thank you very much!

    Plugin Contributor Ewout

    (@pomegranate)

    Great, very glad to hear that!

Viewing 5 replies - 1 through 5 (of 5 total)

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