• Resolved ColinWalker

    (@colinwalker)


    We are getting the following error on many of our orders (not all):

    PayPal Validation Error: Payment amounts do not match initial order (gross **.**). Order status changed from pending to on-hold.

    The issue is being caused by the shipping amount.

    Shipping is set at a fixed rate, it is passed to PayPal correctly but the order in WP says something like:

    Subtotal £9.25
    Shipping £4.00
    Total £9.25

    Any ideas?
    Thanks.

    https://wordpress.org/plugins/jigoshop/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Could you please post your System info?

    Thread Starter ColinWalker

    (@colinwalker)

    Just so you know this has literally only just started happening since the last update, we have been using Jigoshop since it very first came out.

    ### Begin System Info ###

    Multi-site: No

    SITE_URL: http://www.thevillagewitch.co.uk
    HOME_URL: http://www.thevillagewitch.co.uk

    Jigoshop Version: 1.12.1
    WordPress Version: 4.0

    Platform: Windows
    Browser Name: Chrome
    Browser Version: 37.0.2062.124
    User Agent String: Mozilla/5.0 (Windows NT 6.3; WOW
    64) AppleWebKit/537.36 (KHTML, l
    ike Gecko) Chrome/37.0.2062.124
    Safari/537.36

    PHP Version: 5.3.28
    MySQL Version: 5.5.37
    Web Server Info: LiteSpeed

    eAccelerator: Disabled
    APC: Disabled
    OpCache: Disabled

    PHP Memory Limit: 128M
    PHP Post Max Size: 100MB
    PHP Upload Max File Size: 100MB
    PHP Max Input Time: 60
    PHP Max Input Vars: 1000
    WordPress Memory Limit: 64MB

    Short Open Tag: Enabled
    Allow URL fopen: Enabled

    WP_DEBUG: Disabled
    WP Table Prefix: Length: 3 Status: Acceptable

    Show On Front: page
    Page On Front: 928
    Page For Posts: 0

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /tmp
    Use Cookies: On
    Use Only Cookies: On

    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Supported

    ACTIVE PLUGINS:

    Akismet: 3.0.2
    Block Bad Queries (BBQ): 20140922
    Broken Link Checker: 1.9.5
    Contact Form 7: 3.9.3
    Easy Social Share Buttons for WordPress: 1.3.9.8.2
    Exclude Pages from Navigation: 1.92
    FV Simpler SEO: 1.6.24
    Google XML Sitemaps: 4.0.7.1
    Jigoshop: 1.12.1
    Mad Mimi Sign Up Forms: 1.1
    No Page Comment: 1.0.7
    Quick Notice Bar: 2.0.0
    Rank Tracker: 1.7.1
    SEO SearchTerms Tagging 2: 1.535
    Sucuri Security – Auditing, Malware Scanner and Hardening: 1.7.2
    Vice Versa: 2.2.3
    WangGuard: 1.6-RC4
    WordPress Importer: 0.6.1
    WordPress Meta Robots: 2.1
    WP Admin Bar Removal: 2014.0816.0392
    WP Maintenance Mode: 2.0.3

    CURRENT THEME:

    :

    ### End System Info ###

    Thread Starter ColinWalker

    (@colinwalker)

    This is becoming very urgent, can someone please help? Thanks.

    Hello,

    We cannot reproduce the problem on our test installations. Please create a temporary administrator account for us and send the login details to support@jigoshop.com, we will try to fix it!

    Plugin Author MWSGD

    (@mwsgd)

    Haven’t heard back — I’m assuming it has been moved to support@jigoshop.com

Viewing 5 replies - 1 through 5 (of 5 total)

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