PayPal Payment method not working

  • Resolved kamsiyor

    (@kamsiyor)


    2 years, 1 month ago

    I activated PayPal payment method, i’ve inserted my PayPal client ID & i’ve set everything up. But it’s not working. On the booking page, after choosing the payment method, clicking on the Checkout button doesn’t do anything, it just remains still, no popup or redirect or anything. How do i resolve it?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • eventprimesupport

    (@eventprimesupport)

    2 years, 1 month ago

    Thank you for reaching out to us.

    To resolve this, please ensure that you are using the correct live API key. Our plugin does not support sandbox accounts, so using the live API key is necessary.

    If the issue persists after verifying the API key, please let us know. We are here to help.

    Thread Starter kamsiyor

    (@kamsiyor)

    2 years, 1 month ago

    I’m using a correct live App’s Client ID, & it still persists. Please help

    eventprimesupport

    (@eventprimesupport)

    2 years ago

    After reviewing your setup, it appears that the issue is related to the currency you are using. PayPal does not support transactions in NGN (Nigerian Naira).

    For more information on supported currencies by PayPal, please refer to the following link: PayPal Community – Why does currency code for NGN (Nigeria) not work on PayPal?

    If you have any further questions, please don’t hesitate to reach out to us.

Viewing 3 replies - 1 through 3 (of 3 total)

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