Support » Plugin: WooCommerce » PayPal error (10525)

  • Resolved pr05per

    (@pr05per)


    Hi everybody,
    I have an issue woth the paypal payment system.

    I am offering a free product to my customers who will be charged just for the shipping. I set up the product page and linked the woocommerce with paypal via API connection, everything is fine and the system works properly when using the add to cart>>>view cart>>>paypal or checkout, but when I try to checkout directly by using the paypal “buy now” button in the product page I receive the following error: “PayPal error (10525): An error (10525) occurred while processing your PayPal payment. Please contact the store owner for assistance.” because of the 0,00 price set up, I think. Is there someone who can help me to solve this issue?

    thank you very much
    Cris

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support grigaswp

    (@grigaswp)

    Hi there,

    Indeed the error 10525 means that an incorrect product price (0$) was passed:

    https://www.paypal.com/us/smarthelp/article/why-did-i-get-api-error-code-10525-ts1441

    The easiest workaround is to enter 0.01$ price.

    Other solutions would require customisation of the plugin and I’m not sure this is possible at the moment.

    blliem

    (@blliem)

    @pr05per

    What plugin are you using ?
    On my shops all visitors have a free gift automatically added to their cart, price $0, and some idiots checkout with Paypal with only this free gift, and it works.

    So I ma surprised that you have this problem.

    I use the official Automatik Paypal express plugin, the only one that really works. And trust me, I spent months trying all.

    Plugin Support grigaswp

    (@grigaswp)

    Hi there,

    We haven’t heard from you in a while so I’ll be marking this thread as resolved. As mentioned above, it’s a good idea to try a different PayPal plugin, perhaps PayPal Checkout.

    Feel free to open a new thread and link to this one if you have further questions though.

    Have a wonderful day ahead!

Viewing 3 replies - 1 through 3 (of 3 total)
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