Hello @marusche
It looks like there may be a conflict with your theme or another plugin. To troubleshoot this issue effectively, I suggest performing a full conflict test. Here’s what you can do:
- Temporarily activate the default Storefront theme.
- Disable all other plugins except for WooCommerce and PayPal Payments.
- Test the checkout process to see if the issue persists.
If the problem goes away, you can re-enable the plugins one by one to identify which one is causing the conflict.
Please let us know how this works out for you. If you’re not able to sort it out you can open a ticket with our service desk. Here’s how you can request support: Request Support. Please make sure to include the URL of this thread in your ticket for reference.
Kind Regards,
Krystian
Hello @marusche
Since we have not received any further communication from you, we are assuming that your issue has been resolved.
Therefore, we mark this thread as resolved. If you still have any questions or if a new problem arises, don’t hesitate to open a new thread or you can request support here: Request Support.
Kind regards,
Krystian