Payment Methods bug

Resolved ljrsneakers
(@ljrsneakers)

2 years, 4 months ago

in woocommerce-settings-payments，I’ve installed a new payment plugin, but it’s not taking effect. When I click ‘Save changes,’ I can see the payment plugin I installed, but I can’t configure it. Is this a bug?Can someone help me, please?

Viewing 4 replies - 1 through 4 (of 4 total)

Stef
(@serafinnyc)

2 years, 4 months ago
We need way more information then this.
- What gateway are you trying to run?
- What theme are you running?
Probably best to also include a system report. Please go to WooCommerce > Status > Get System Report. Then copy paste that here using a code block

Thanks
Saif
(@babylon1999)

2 years, 4 months ago
Hello @ljrsneakers,

in woocommerce-settings-payments，I’ve installed a new payment plugin, but it’s not taking effect. When I click ‘Save changes,’ I can see the payment plugin I installed, but I can’t configure it. Is this a bug?Can someone help me, please?

In addition to what’s mentioned above, if you’re using WooCommerce checkout blocks, and your payment method isn’t listed here, then this is most likely expected.

To address this you have two options:
- Either contact the author of the payment gateway to add support for WooCommerce blocks (you can share this documentation link with them)
- Or replace the Cart and Checkout blocks with the classic shortcodes, for step-by-step instructions please check: https://woo.com/document/cart-checkout-blocks-status/#section-8
Let us know if you have any other questions!
Thread Starter ljrsneakers
(@ljrsneakers)

2 years, 4 months ago
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- This reply was modified 2 years, 4 months ago by ljrsneakers.
anastas10s
(@anastas10s)

2 years, 4 months ago
Hi there @ljrsneakers 👋

Thank you for reaching back, with the site’s System Status Report (SSR).

As a next step, kindly make sure the following are updated to their latest versions respectively:
- WordPress — version 6.4.2 is available
- WooCommerce — version 8.4.0 is available
- Any other plugin listed at the following screen: https://your-website.com/wp-admin/plugins.php?plugin_status=upgrade (after replacing your-website.com with the site’s actual URL)
I trust that points you in the right direction. Let us know how it goes.

If you have more questions, let us know. We’re happy to help.
- This reply was modified 2 years, 4 months ago by anastas10s. Reason: typo

Viewing 4 replies - 1 through 4 (of 4 total)

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