Payment issue | WordPress.org

Resolved Narender singh
(@thakurnarender13)

7 years, 8 months ago

After created account its redirecting to payment page but after login paypal or through card.. its going to fail.. showing message “Please try again ,..etc”

Please help asap.

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Georgian Cocora
(@raster02)

7 years, 8 months ago

Hello @thakurnarender13,

Thank you for your message.

Is the PayPal account a newer one ? Is the email address of the PayPal account confirmed ?

Your website will also need an SSL certificate in order to be able to confirm payments successfully.

Regards.

Thread Starter Narender singh
(@thakurnarender13)

7 years, 8 months ago

yes that email is confirmed and let me purchase ssl than will test…

and update you here…

Thread Starter Narender singh
(@thakurnarender13)

7 years, 8 months ago

the email is verified and i added ssl to domain. but its still showing same issue..

“we are not able to process your payment using your paypal account this time. please go back to the merchant and try using a diffrent payment method.”

Please help asap.

Plugin Author Georgian Cocora
(@raster02)

7 years, 8 months ago

Hello @thakurnarender13,

Please open a ticket on our website so we can investigate further.

Regards.

Thread Starter Narender singh
(@thakurnarender13)

7 years, 8 months ago

ok i just create there ..Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Payment issue’ is closed to new replies.

5 replies
2 participants
Last reply from: Narender singh
Last activity: 7 years, 8 months ago
Status: resolved