• Resolved tr2452

    (@tr2452)


    Every since the latest plugin update a week ago the “Password Reset Emails” that Ultimate Member sends to our users no longer contain the Password Reset Link ( {password_reset_link} )

    The text of the message that our users receive is as follows:

    —————————————————————-

    Subject: Reset your password

    Content:
    Hi {display_name},

    We received a request to reset the password for your account. If you made this request, click the link below to change your password:

    {password_reset_link}

    If you didn’t make this request, you can ignore this email

    Thanks,
    {site_name}

    —————————————————————-

    The “Display Name” and “Site Name” tokens are still pulling data from our website, but the “Password Reset Link” token is no longer working.

    Our users see the words “Reset your password” but this is only a text string and NOT clickable.

    Has anyone else noticed this problem when sending support emails in Plain Text?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support andrewshu

    (@andrewshu)

    Hello @tr2452

    You could change the “Reset your password” text to {password_reset_link}.

    Regards.

    Thread Starter tr2452

    (@tr2452)

    Thanks.
    I was able to solve the problem with your suggestion.

    It is unfortunate that the last plugin update caused this error.

Viewing 2 replies - 1 through 2 (of 2 total)

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