Support » Fixing WordPress » Password Recovery Help

  • Hi there,

    Sorry in advance for my complete ignorance, as I am not a user of wordpress.

    I recently had a wordpress developer build me a site.

    The website is live, and up and running. But the designer has changed the password and I cannot get in touch with him. The recovery email is an email address that I can no longer access.

    How can I access the account. I need to have someone else make some changes.

    Many thanks in advance.

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  • You’d need an access to your database that your WordPress-site uses. You have the username and password to your website-host’s admin-panel (cpanel)?

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