Hi dnbl00. Have you cleared any cache files that might exist? Cleared your browser cache?
Thread Starter
dnbl00
(@dnbl00)
I’ve just tried that but no luck. Any other tips?
Thread Starter
dnbl00
(@dnbl00)
The theme is based off the WordPress Twenty-Sixteen
Is this a page you’re editing? Or a custom post type? Maybe a page with a custom template/page builder?
If the theme/plugin is not using the_content() they’d need to add their own support for password protection, which they may not have.
A link would help pinpoint the issue. Even if it’s to one of your public pages, it might help.
Thread Starter
dnbl00
(@dnbl00)
It’s a page i’m editing. Are you able to assist with adding support for password protection?
The page which should be password protected is: http://www.uncleslam.co/livesafe/members-videos/
So it looks like you’re using a custom template (page-members-videos.php), that doesn’t use the regular content editor. It’s likely that the template was not built to support password protection. If the template is not using the_content() to render the important content, password protection will not do anything. The template developer needs to add a check for post_password_required().
It would something like:
<?php if ( post_password_required() ) : ?>
<?php get_the_password_form(); ?>
<?php else : ?>
Protected content/template.
<?php endif; ?>
Is this template provided by your theme, or did you develop it yourself?
Thread Starter
dnbl00
(@dnbl00)
Thanks Jacob. That definitely helped, I’m nearly there but something is missing in my page–members-videos.php
http://www.uncleslam.co/livesafe/members-videos/
Can you take a look when you get a moment?
What’s wrong with it? Seems to be working for me.
Hello – I am having the same problem and have searched for solutions. I had some posts password protected and suddenly the password stopped working. I was using the same password for all. So – I changed the visibility to public – still showed up as requiring password, but the password would not work. So – I deleted one of the posts and then put up a new post (same info but built from scratch) password protected it – still does not work. I am new at this and hired a VA to build the site, but I have been successfully adding posts and all has been well till this issue showed up a few days ago. I have not been able to find a good solution in this forum, but there are similar issues. Has anyone figured this out?
Help requested on the same issue. using twenty-seventeen and cannot get a page to lock down with a password. If I clear the cache on my computer, then the password page appears. Even if completely logged out, the page appears to cache and opens with no password prompt. This page contains the forum that needs to be secured from the public.
Now the forum is not secured even using a plug-in to secure it only for those logged-in and assigned to certain features of the forum. I do not want to change themes as the rest of this one is just right for what we need. Any recommendations? I am not a website developer but a lay person trying to get the site working without having to hire someone as this is for a non-profit group. Thank you.
