Password issues

  • phipedro

    (@phipedro)


    5 years, 10 months ago

    This is my login page. Recently it stopped recognising the username/password combo I have had for a while (stored on the local machine), and refused me access. I have asked multiple times for a password reset, and have followed the emailed link, created a new password (or accepted the one given) – and that new password has been rejected too. Just once I managed to get in via the WP-Admin link on the wordpress.com stats page, and I have kept my dashboard open ever since!
    I frequently end up with the line ‘3 attempts remaining’ – sometimes this counts down and locks me out for 20 minutes, and other times it stays at 3 for multiple (>>3) attempts. Sometimes there’s a ‘Prove your humanity’ sum which seems to have no effect. I have no idea what is happening.

    Paul

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter phipedro

    (@phipedro)

    5 years, 10 months ago

    Update
    Have disabled all plugins, and got to a stage where I no longer get the “wrong password” message.
    Instead I get a message saying “Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.”
    Browser is Chrome and the setting has been “Enable all cookies” for years…

    Thread Starter phipedro

    (@phipedro)

    5 years, 10 months ago

    OK: disable plugins – get cookie error preventing me logging in
    Enable plugins: get incorrect password error preventing me logging in

    Neither seems to be terribly helpful

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    5 years, 10 months ago

    In your browser, clear all cookies related to your site.

    This article lists 7 completely different ways to reset your password. Any one of them will work and do the job. Find the one that’s right for you and use that: https://wordpress.org/support/article/resetting-your-password/

Viewing 3 replies - 1 through 3 (of 3 total)

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