Partical background issue

  • Resolved gunrunjk

    (@gunrunjk)


    2 years, 4 months ago

    Hi

    I worked before, but when I updated the new version,
    Particle background blocks all buttons.
    The buttons doesn’t work to make go to link and hover as well.
    It seems to bring forward the layer and prevent the button functions.
    when I off the particle background, it worked.

    Would you please fix for the next version?
    Currently, I made “OFF” in my web page.

    Thanks

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  • wprsupport

    (@wprsupport)

    2 years, 4 months ago

    Hi @gunrunjk

    At first, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com
    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – royalelementoraddons@gmail.com as well
    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind Regards

Viewing 1 replies (of 1 total)

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