• I paid $59 for “Priority” support. Its been too slow to call it “Priority”, and Im paying to have things cleaned up after the plugin was deactivated. Had I known this would create a mess, I would never have added your plugin. Had I known plugins, short codes, and some functionality would be lost I would of waited for Google to update to a more friendly platform allowing all site content to be used and integrated without having to “build” another site not to mention working out the bugs and issues on everyones end especially AmpforWP’s,

    You guys have added redirect on my site which has redirected the “post” articles, but all my “pages” are still showing as Google amp serp’s with 404 error messages and no redirects.

    I have several pages that generate substantial revenue, and Im loosing leads and revenue by the day. I take responsibility for making a poor choice for using amp or amp plugins when its not a fully developed platform.

    However, I paid to have this resolved. The email response time is inadequate. Being in India is not an excuse when you refer your paid as priority.

    I’ve sent multiple emails today to no avail. No response. No resolve. Im dying here loosing cold cash by the minute. This is really bad. You guys are laser focused on setting up and monetizing your “FREE” plugin hook. Even charging for “Priority Support” which moves like a turtle with 3 legs. What a shame. You should of made stern warnings about the risk of using this plugin, and how complicated the process can be if one wants to restore their site and deactivate ApmforWP or Amp in general.

    PS- I had no interest in sharing my issues in this forum, however, at the moment I have no support, no ears to hear my frustration, no response from you guys, and no resolve.

    Someone feel free to contact me with support. I’ll just be here waiting for some magic to happen as im loosing thousand a day.

    Thanks…for nothing

    The page I need help with: [log in to see the link]

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  • I am not part of support in anyway.

    I just tested a few pages with /amp on the end and they redirect perfectly to their normal non-amp version. This is the most anyone can do.

    Google will drop the /amp indexed pages as it re-crawls your site. It may take days, it may take weeks but man nor beast can make Google drop things from its mobile index just like that.

    The best thing you can do is go into web master tools. Take the most important pages you want them to look at again (the non-amp urls) and do a fetch and submit on them (mobile index version). They will see there is no amphtml tag any longer. If you have a site map then submit that too.

    404s don’t harm your site (google’s words) and your /amp urls are redirected from what I can see.

    I can’t find any /amp pages for your site in the mobile index. Do you have an example?

    Hi @mrdean,

    I am extremely sorry for getting back to you lately.
    We were on national holidays, that’s why unable to get back to you on Time.

    We have the setup the redirect and it is working properly as well, but the pages you are seeing in SERP are serving amp from Google Cache and some pages are serving AMP which is from another AMP plugin.

    I understand your frustration, but Once Google clears the cache and if you are not using AMP ( ours or any other ) then surely the issue will be resolved.

    Get a refund.. this plugin will ruin your website.

Viewing 3 replies - 1 through 3 (of 3 total)

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