Pago 3ds secure

  • Resolved Alz

    (@alcarazhigieneonline)


    4 years, 6 months ago

    Hola, uso pago por Stripe y un cliente me indica que le aparece este mensaje:
    ” Pago no autorizado: el comercio no esta adaptado a la normativa europea de seguridad de pagos. contacte con el comercio”

    El plugin ha funcionado siempre con normalidad hasta la ultima actualización.¿ Por que ocurre esto?

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  • Cara

    (@dcka)

    4 years, 6 months ago

    H, @alcarazhigieneonline!

    I’ll be replying to you in English. However, feel free to respond to me in Spanish and I’ll enter your messages into Google Translate.

    […] I am using Pay for Stripe and a customer tells me that they get this message:
    ”Unauthorized payment: the store is not adapted to European payment security regulations. contact the merchant “

    Can you please share the site’s System Status Report with us? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.

    With that information, we can understand a little more how the site is set up.

    We look forward to hearing back from you.

Viewing 1 replies (of 1 total)

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