• Resolved szponix93

    (@szponix93)


    This is on site: https://gra.adamgola.pl/4-2/

    Password: AG_LETSGOINSIDE

    Blue button starts a quiz.

    Sorry for next topic, but I love your support 🙂 And I hope that we are able to do perfect solution.

    Problem:

    I have a quiz with 10 or 12 questions. I check option “Randomize” questions and Answers. Next I choose a 5 questions from a bank:

    Next, I set a time: a 20 seconds for every question. So I would like generate question by question (one question – next button – one question – next button – etc). Every question has Paginate option:
    1. The first question is empty. Next question appears after 20 seconds:

    2. When next question appears I am able to waiting and after end of time, next question is generate but “next button” remains:

    Steps for reproduce:

    1. Go to https://gra.adamgola.pl/4-2/
    2. Password: AG_LETSGOINSIDE
    3. Start a test (click to blue button at the bottom)
    4. First problem here
    5. Wait a 40 seconds
    6. Second problem here

    The second problem is probably bug. And first – can I join paginate option with a Randomize function and a question bank? If yes, how disable first blank question?

    Other information:

    • <span style=”text-decoration: underline;”>all</span> my questions are “select all that apply”,
    • <span style=”text-decoration: underline;”>all</span> my questions in this quiz has “paginate” option,
    • my wordpress is almost clear – I have Elementor plugin, xpro for elementor plugin (addons for elementor), akismet antispam and oceanwp theme.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Harmonic Design

    (@harmonic_design)

    Hi szponix93,
    first, before anything, I just want to thank you for your thorough explanation of the problem and included relevant information – with screenshots! How I wish everyone did that when asking for support 🙂

    So let’s start with the good news. This is a very easy thing to fix.

    It is caused by your specificity unique combination of settings and question types (pagination on all questions, randomized order, timer per question, and select all that apply as the first question type) – so this is an issue that actually hasn’t ever come up with 8000+ daily active users (at least no one has asked for support yet)!

    It’s already very late on my end, so I will not be able to offer a solution tonight, but can guarantee one of two things tomorrow. Tomorrow, I will either A) send you some custom code that you can add to your site that will fix the issue for you, or B) I’ll push an update to HD Quiz tomorrow that will fix this weird edge case of settings for everyone!

    Also, in case you are wondering, the issue is due to the timer mixing in with pagination, mixing in with the select all that applies “next” button that only appears when the timer per question is active (since the user can select multiple options before “completing” the question and moving to the next).

    The solution should be as easy as checking for that combination, and then removing the very first hdq_jPaginate div once the quiz loads. Stay tuned!

    Thread Starter szponix93

    (@szponix93)

    Thank you for answer and your support 🙂
    I’m just at the development stage, so users are not using the project yet. So I can wait for a global fix 🙂

    Please let me know when fix will be on production environment. That resolve also first issue, with empty question?

    Plugin Author Harmonic Design

    (@harmonic_design)

    Good news!

    I managed to track this down, and wow is it specific. As it turns out, not only do you need that specific combination of settings that you have, but you ALSO need to have the results set to “Below quiz”.

    I’ll be able to add in a fix for this in the next version, but for now, all you have to do is set the results back to “above quiz” and everything should work perfectly for you (found under quiz settings -> advanced tab).

    Thread Starter szponix93

    (@szponix93)

    Whaaat!? 😀

    Yes, now it works perfect when I change “below” to “above” 🙂

    I didn’t even mention this option – it was probably the last thing I would have thought of. Good catch!

Viewing 4 replies - 1 through 4 (of 4 total)

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