Pageview limit hit

  • ucallrt

    (@ucallrt)


    10 hours, 43 minutes ago

    I received a message that my pageview limit was reached on the 9th day of the month.

    There is nothing in awstats, WP stats or Google Analytics to show anything close to 15000 views in the first 9 days of the month. Google Analytics says 642 views from 255 users.

    The only thing I think could have triggered this is that I had the site migrated to a different hosting tier on the same platform, and the migration process may have triggered the cookies.

    Is there a way to get my count reset?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Andrew CookieYes

    (@andrewcysupport)

    10 hours, 19 minutes ago

    Hi @ucallrt,

    Thanks for reaching out. CookieYes counts a pageview every time a visitor loads a page with the CookieYes script on it — including visits where someone declines or ignores the banner, and each reload counts again. Analytics tools like Google Analytics only start counting after a visitor accepts the relevant analytics cookie, so their numbers are usually lower than CookieYes’s. That difference in counting method, more than the hosting change, is likely what you’re seeing.

    Please also note that while known bot traffic is excluded from CookieYes pageview counts, unusual traffic resulting from targeted attacks or automated requests may still contribute to the overall count. Unfortunately, once the allocated pageview limit has been reached, we’re unable to manually reset the count.

Viewing 1 replies (of 1 total)

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