Pages do not show featured image

  • doortoriver

    (@doortoriver)


    3 years, 5 months ago

    The featured images show up just fine on posts. It’s the pages where they’ve all disappeared.

    I am comfortable adding code to my functions.php, or whatever else I need to do. I just really want those featured images back, preferably in the same format as the posts. 🙂

    Looking forward to an answer! Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Shahin

    (@skalanter)

    3 years, 5 months ago

    Hello @doortoriver,

    It seems the featured image is disabled for all single posts. To enable the featured image for single posts please navigate to Customizer > Blog > Single Post; Find the “Elements Positioning” section and ensure the featured image is enabled for posts.
    Please check this screenshot: https://i.postimg.cc/4xMq1xbb/image.png.

    I hope that helps.
    Please recheck it and keep us posted.

    Best Regards

    Thread Starter doortoriver

    (@doortoriver)

    3 years, 5 months ago

    Thanks for your reply! Unfortunately. that’s not the case, which is why featured images show up in blog posts.

    I haven’t changed this:

    View post on imgur.com

    That’s how it’s been, which – again – is why they show up in blog posts.

    Could this be some kind of caching issue?

    Shahin

    (@skalanter)

    3 years, 5 months ago

    Hello @doortoriver,

    Yes, it could be a cache issue, but for troubleshooting, please do the steps in the following and let me know the results:

    1. Head over to WP Dashboard > Plugin.
    2. Deactivate all plugins.
    3. Then, first activate the Ocean Extra plugin.
    4. Check your issue.
    5. Then, activate your plugins one by one
    6. After activation of any plugins, check your issue

    Note 1: You can try troubleshooting on the staging website/or on a fresh installation.

    Note 2: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes. Also, remember to click on the regenerate all assets file and data in Elementor > Tools(if you have Elementor).

    * Update: if you have a child theme, temporarily, please deactivate it by activating the primary theme(OceanWP). If the issue is solved, then for troubleshooting in the child theme:
    1- Remove all customization on the child theme.
    2- add your customization one by one to the child theme.
    3- After adding each customization code, check your issue.

    Please keep us posted.
    Best Regards

    • This reply was modified 3 years, 5 months ago by Shahin.
Viewing 3 replies - 1 through 3 (of 3 total)

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