• Resolved aeipathycreate

    (@aeipathycreate)


    When Jegtheme plugin is active, none of my pages are showing. I can add a new page and then go back and see my pages are there. But then when I try to edit them it will not load. They show when I deactivate the plugin. Memory is fine and all plugins are up to date. Please help!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @aeipathycreate,

    I apologize for the delay in our response and for any inconvenience you’ve experienced. Could you please check the error messages in your error log? If you’re not familiar with the term error log, you can try contacting your hosting service provider to access it.

    Typically, the issue of infinite loading in the Elementor Editor is due to insufficient memory. Elementor itself recommends increasing memory to 512MB as the recommended and 768MB for best performances.

    https://elementor.com/help/requirements/

    If memory doesn’t seem to be the issue, we suggest re-enabling the Elementor plugin (if possible, all plugins). Sometimes, some users have resolved issues like this by reactivating the Elementor plugin.

    However, more details can be found in the error log. We’ll be waiting for your further updates.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @aeipathycreate,

    How are you? We hope you’re doing well.

    Is there any progress regarding this issue?

    We would like to inform you that due to the lack of recent conversation on this topic, we will mark it as resolved.

    If you encounter any other issues related to our plugin, please don’t hesitate to create a new topic.

    Thank You

Viewing 2 replies - 1 through 2 (of 2 total)

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