• Hello PageLayer Support Team,

    I need help with a PageLayer button issue on my WordPress website:

    https://hrsftrust.com

    Hello PageLayer Support Team,I have a PageLayer button block issue on my WordPress website:https://hrsftrust.comOn the “Human Rights Safety Foundation” page, when I edit the page in WordPress Editor, the button block shows this message:“Your site doesn’t include support for the “pagelayer/pl-btn” block. You can leave it as-is or remove it.”However, the button is showing correctly on the live website and also in Preview.The problem occurs only in the WordPress Editor.Please help me fix this issue without removing or changing my existing button or page content.I have attached a screenshot of the error.Thank you.

    The page I need help with: [log in to see the link]

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  • Thread Starter hrsftrust2026

    (@hrsftrust2026)

    Hi,Just following up on my previous support request regarding the Pagelayer issue.I am getting this error:“Your site doesn’t include support for the “pagelayer/pl-btn” block. You can leave it as-is or remove it.”I have not received a response yet, and this issue is still preventing me from properly editing the page.Could you please take a look and advise on the solution?Thank you.

    Plugin Support pagelayersupport

    (@pagelayersupport)

    Hi @hrsftrust2026,

    Sorry for the inconvenience caused.

    The above error occurs when you create the page with the Pagelayer and edit it with the WordPress editor or vice-versa so please create the page with only one editor and update the page with that editor then you will not face the issue.
    If you are still facing the issue, you may contact the Pagelayer support team. We will be happy to assist you further.

    Do let us know if you need any other information.

    Regards,
    Pagelayer Team

Viewing 2 replies - 1 through 2 (of 2 total)

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