Pagebuilder doesn’t parse Rosa Theme’s Shortcodes

  • Resolved RafaelDeJongh

    (@rafaeldejongh)


    8 years, 5 months ago

    So I just installed SiteOrigin to replace Gridable that was included with the Rosa Restaurant theme as I don’t like to work with it, however I noticed that a the shortcodes that still work without the pagebuilder active, stop functioning after I put them into a SiteOrigin Editor Widget.

    The shortcode just don’t get parsed as they should be, what would be the best way to trouble shoot this and/or have a widget specific for parsing shortcodes?

    Example:

    Original: https://imgur.com/a/mY9Z9
    Shortcode: https://imgur.com/2K1GupD
    Result with SO: https://imgur.com/H1oMiMz

    Thanks in advance!

    • This topic was modified 8 years, 5 months ago by RafaelDeJongh.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor alexgso

    (@alexgso)

    8 years, 5 months ago

    Hi @rafaeldejongh,

    Can you please open the SiteOrgin editor widget and untick Automatically add Paragraphs? This setting is below the editor.

    If that doesn’t work, can you please temporarily disable your under construction plugin so I can inspect the pictured page?

    Thread Starter RafaelDeJongh

    (@rafaeldejongh)

    8 years, 5 months ago

    @alexgso

    Without paragraphs enabled it looks like this: https://i.imgur.com/peR68zu.png

    I’ve duplicated the page so you can have a look: https://www.tzotkiekske.be/menu-2/

    The original can be seen here: https://www.tzotkiekske.be/menu/

    Thanks in advance!

    • This reply was modified 8 years, 5 months ago by RafaelDeJongh.
    Plugin Contributor alexgso

    (@alexgso)

    8 years, 5 months ago

    Hi rafaeldejongh,

    Oddly, the pictured areas are somehow text areas. Hm. Can you please run a quick plugin conflict?

    You can start by disabling all non-SiteOrigin plugins (leave Gridable active) and see if this fixes the issue. You’ll need to clear all your caches after disabling your plugins. So just to confirm, double check if the issue is coming up while all other plugins are disabled.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue. Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    You could also try temporarily switching to a default WordPress theme like Twenty Sixteen. Default WordPress themes are generally very light weight which lowers the chance that they’ll conflict with plugins, so they’re a good way to test if your original theme is the source of the issue.

    Thread Starter RafaelDeJongh

    (@rafaeldejongh)

    8 years, 5 months ago

    @alexgso

    I did this before already but without any success. As the theme actually provides the shortcode, changing the theme will disable the functionality completely so we can’t do that to test it either.

    As the theme “Rosa” provides the shortcode and not gridable I can safely disable these plugins to be replaced with SiteOrigin, however even doing this doesn’t make it work I’m afraid. It just seems like SiteOrigin doesn’t recognise the ShortCode.

    I also have the same problem with SiteOrigin not recognising the Shortcode from Restaurant Reservations as mentioned in this support thread: https://wordpress.org/support/topic/shortcode-malfunctioning-with-siteorigins-pagebuilder/

    Seems there’s really a conflict somewhere with SiteOrigin and these Shortcodes to be honest!

    Thread Starter RafaelDeJongh

    (@rafaeldejongh)

    8 years, 5 months ago

    Here’s by the way the instructions regarding the shortcode:

    We have devised the menu system to be as flexible and straightforward as possible. We rely on a couple of markers to identify the 5 sections of each menu product.

    First there is the section title marker: #Section Title Here

    Then there is the title marker: ##Product Title Here

    After you should add the description: **Product Description Here

    Last you should add the price: ==Product Price Here

    There is also a special highlight marker: ++Highlight Text Here

    The only one that is necessary to keep the system running is the Title, the Description and Price are optional. At the same time you can have multiple Description and Price groups in case you have subproducts.

    Here is a sample text to get you started (simply hit insert and we will add it for you):

    #Section Title
    —–

    ##First Product Title
    **Description of the first product
    ==$15

    ++Product Hightlight
    ##Second Product Title
    **Description of the second product (no price)

    ##Third Product Title
    ==$23.99

    Maybe this could provide you some more insight on why this is now properly parsed in SiteOrigin?

    Plugin Contributor alexgso

    (@alexgso)

    8 years, 5 months ago

    Hi rafaeldejongh,

    Thank you for clarifying. Can you please send me a full copy of the shortcode you’re using? Also, can you please try using this shortcode in the text widget to see if that works.

    I’m going to reach out to Pixelgrade (the theme developers) after your reply.

    Thread Starter RafaelDeJongh

    (@rafaeldejongh)

    8 years, 5 months ago

    I tried that in the beginning to see if other text widgets would change anything to the parsing of the shortcode, however this did not change anything I’m afraid :/

    The full code I’m using for one of the menu parts is the following:

    [restaurantmenu type=”dotted”]

    #Borrelhapjes
    —–

    ##Open loempia
    **Met kip en dipsaus.
    ==€5,00

    ##Kippen pita
    **Met gestoomde broodjes, lente ui, chili.
    ==€6,00

    ##Kippen brochette
    **Met paprika en courgette.
    ==€5,00

    ##Chicken wings
    **Met drie dip sausjes.
    ==€5,50

    ##Chicken nuggets
    **Met drie dip sausjes.
    ==€6,00

    ##Dip sausjes
    **Chili saus, teriyaki, mayonaise, ketchup, cocktail.
    ==€1,00

    #Voorgerechten
    —–

    ##Kippensoep
    **Met stukken kip, met of zonder room.
    ==€5,50

    ##Carpaccio van kip
    **Olijf, gerookte paprika, rucola, vinaigrette.
    ==€7,00

    ##Gemarineerde kippenbrochette
    **Paprika, courgette.
    ==€5,50

    ##Thaise kippenrol
    **Sla, rijstblad en oosterse saus.
    == €7.95

    #Kindergerechten
    —–

    ##Verse nuggets
    **Keuze uit frieten, kroketten of brood.
    ==€7,00

    ##Verse kippenburger
    **Keuze uit frieten, kroketten of brood.
    ==€8,00

    ##Kippenworst
    **Keuze uit frieten, kroketten of brood.
    ==€7,00

    ##Kippenbrochette
    **Keuze uit frieten, kroketten of brood.
    ==€11,00

    [/restaurantmenu]

    Either way thanks for the help and further information in advance!

    Plugin Contributor alexgso

    (@alexgso)

    8 years, 5 months ago

    Hi rafaeldejongh,

    Thanks. I’ve sent a message to Pixelgrade about this issue.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Pagebuilder doesn’t parse Rosa Theme’s Shortcodes’ is closed to new replies.

Tags