Hello @legrenierludique,
Thanks for contacting us 🙂
Have you added any custom js code in your theme?
Not that I know, but I’m not sure
Hello,
Actully your theme JS causing the issue you can use this JS to fix issue
jQuery(document).on('click', '.paoc-popup-close,body', function(event) {
jQuery('html').removeClass('custombox-perspective');
});
Also there is one more issue with your theme header, where header z-index is around : z-index: 99999; style.css L928
Please update this css:
header.global-header {
z-index: 999;
width: 100%;
position: absolute;
left: 0px;
top: 0px;
}
If you do not want to custom javascript solution then try 2nd option:
Use the bellow Effects (http://prntscr.com/o6gh6d) and check. Kinldy do not try that are marked with – Do not use
Fadein
Slide
Fall (Do not use)
Flip (Do not use)
Blur
Rotate
Sign (Do not use)
Super scaled
Slit (Do not use)
Corner
Push
Slip (Do not use)
scale
Content Scale
Slide Together
I think there is some js conflict in your theme where on cancel the popup, custombox-perspective is not removing from html tag.
Please try above solution and send us your feedback.
I added the custom Js and also css. It’s working fine now, but the page always go top when i open the po up, and then, when i close it, it goes back to where i was on the site, do you know a way to correct that ?
It’s working like a charm expet that, thanks you
Hello @legrenierludique
As there is some js conflict in your theme, please use do not use following popup animations :
Fall (Do not use)
Flip (Do not use)
Sign (Do not use)
Slit (Do not use)
Slip (Do not use)
Please use the following popup animations :
Fadein
Slide
Blur
Rotate
Super scaled
Corner
Push
scale
Content Scale
Slide Together
Thanks, it’s perfect now. Have a good day
Hello @legrenierludique
Please share your Rating and Review if you like our plugin and support 🙂
