That error message indicates the plugin is working correctly.
The problem is in your website. When the plugin starts the malware scan it sends a HTTP request to the home page to gather initial information. If the home page redirects the request to another page then the plugin follows the redirection. However, if the next page redirects the plugin to the home page again it falls into a redirection loop:
- home-page -> next-page
- next-page -> home-page
- home-page -> next-page
- next-page -> home-page
- etc…
If you inspect the HTTP headers that your website is responding with, you’ll be able to investigate where the redirection loop is happening. Fix it, and the plugin will start reporting the malware status as it was doing before.
Let me know if you need more information.
Thread Starter
rob42
(@rob42)
Thank you for the quick response.
During the past few days, there have been some Plug-in updates as well as a Theme update. I’ve rolled-back my site by a few days, to a time before I did the updates which has fixed the issue, so it has to be one of the updates the broke things.
I have a redirect from http: to https:, so I’m thinking that maybe one of these updates is doing the reverse, thus causing the loop.
Do you think that I’m on to something, or simply barking up the wrong tree?
