Page gone blank

  • Aernout

    (@aernout)


    11 years, 6 months ago

    Hi,

    When I installed the plugin ‘recent facebook posts’ my page has gone blank!

    I tried to delete the plugin using Filezilla. When I try to I get ‘Failed to retrieve directory listing’.

    Any ideas?

    I can’t login to the dashboard anymore either.

    Thanks a lot!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Tim Nash

    (@tnash)

    Spam hunter

    11 years, 6 months ago

    The white page is because the Recent Facebook Posts plugin is generating a fatal error on your server which basically means it’s freaked out.

    You were doing the right steps, close down filezilla entirely, and then re-open it and connect to your site, navigate to your plugins directory and rather then deleting the plugin just rename it.

    Assuming that works you should be able to login and everything should be back to normal.

    Don’t reactivate the plugin though, instead if you have access to an error log, see if it generated an error and then you are best of posting a new thread specific to that plugin with the details.

    Thread Starter Aernout

    (@aernout)

    11 years, 6 months ago

    Hi Tim,

    Thanks a bunch!

    Renaming the plugin did the trick/

Viewing 2 replies - 1 through 2 (of 2 total)

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