Page Cache not detected

  • Resolved ntelis1

    (@ntelis1)


    1 year, 5 months ago

    Hello , I have a problem with the litespeed plug-in. even though it is flawless and works perfectly it gives me this error.How can i fox this error ? I try to search in Google but didn’t find any answers work for me . Here i the pic https://i.imgur.com/gm5x1Ua.jpeg

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support litetim

    (@litetim)

    1 year, 5 months ago

    Hello @ntelis1 please provide me 2 informations:
    – where the screenshot is taken? which plugin or where?
    – also please provide me a Report number: LSC => Toolbox => Report

    Thank you!

    Thread Starter ntelis1

    (@ntelis1)

    1 year, 5 months ago

    Screenshot is from wp site health dashboard. Report VSXWHQID

    Plugin Support litetim

    (@litetim)

    1 year, 5 months ago

    Let me look into it and I will try to reproduce. Thank you for information! 🙂

    Plugin Support litetim

    (@litetim)

    1 year, 5 months ago

    There are few things you need to check when this error appear, I was able to make the error appear because of these 2 serttings:
    – Enable cache which disables all the cache functionalities of this plugin. Setting can be found https://docs.litespeedtech.com/lscache/lscwp/cache/#enable-cache this need to be ON
    – When this setting is ON https://docs.litespeedtech.com/lscache/lscwp/toolbox/#disable-all-features all plugin functionalities are turned off. Please disable the setting.
    – Server must be Litespeed(any versions), but this is true, looking over the report details.
    – Look over Jetpack settings it might disable some LSC functionalities.
    – Some plugins/themes might have filters/actions added to stop some LSC functionalities.

    Other than that there should not be any issue regarding

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 5 months ago

    are you running on Apache ?

    the cache will require LiteSpeed webserver or QUIC cloud CDN to work properly.

    Plugin Support litetim

    (@litetim)

    1 year, 5 months ago

    @ntelis1 I overlooked about apache.
    @qtwrk is right 🙂

    foxtechaus

    (@foxtechaus)

    1 year, 5 months ago

    Hi i am getting the same messages in a few websites also this is

    Plugin Support litetim

    (@litetim)

    1 year, 5 months ago

    @foxtechaus what do you mean?

    Plugin Support litetim

    (@litetim)

    1 year, 5 months ago

    @ntelis1 was our answer ok and enought for you?

    Thread Starter ntelis1

    (@ntelis1)

    1 year, 5 months ago

    Hello,

    I’ve been experiencing persistent issues with the LiteSpeed Cache on my website despite following the recommended troubleshooting steps provided by the support team. Here’s a summary of what I have done so far:

    1. Cache Settings: I have verified that the “Enable Cache” option is set to ON.
    2. Disable All Features: This setting remains OFF, ensuring that all plugin functionalities are active.
    3. Jetpack: I temporarily disabled the Jetpack plugin, as I was informed it might interfere with LiteSpeed functionalities.
    4. Plugin Conflicts: I deactivated all other plugins to check for conflicts, leaving only LiteSpeed Cache active, but the issue persists.
    5. .htaccess Configuration: I’ve reviewed my .htaccess file to ensure that there are no misconfigurations affecting caching. It looks appropriate as per LiteSpeed documentation.
    6. Server Environment: My hosting server is confirmed to be LiteSpeed compatible.

    Despite these efforts, I am still facing issues with caching functionalities. I would appreciate any further assistance or insights into what might be causing the problem.

    Thank you for your help!

    • This reply was modified 1 year, 5 months ago by ntelis1.
    Plugin Support qtwrk

    (@qtwrk)

    1 year, 5 months ago

    the cache requires LiteSpeed webserver or QUIC cloud CDN, if you are running on Apache or other webserver, it just won’t work there.

Viewing 11 replies - 1 through 11 (of 11 total)

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