Backup your website and update it to latest WordPress version.
Regards
Forgive me I was handed this task and have never used this program.
Do you know how to log in to WordPress? http://harborcareassociates.com/wp-admin
Yes I am logged in to the admin area. The problem is when I learned web design 15 years ago this didn’t exist and I haven’t done it since my class in college, LOL. I contacted my boss to see if the website is backed up and he responded “3 years ago this was created by Todd, who passed it to Joe, who passed it to ????. My favorite phrase “It’s easier to create then to fix someone else’s work”
If I use the export tool will this create a full backup of my site?
The export tool will do as described here:
https://codex.wordpress.org/Tools_Export_Screen
It will back up your site data, but PLEASE note that it will not create a backup of the database, which is every bit as crucial as your content and without which your site will not be able to function. You can do that either through phpMyAdmin at your host, or by using the WP MIgrate DB plugin:
https://wordpress.org/plugins/wp-migrate-db/
I keep a copy of all files, especially wp-content/uploads, which is all your graphic files on my local computer and in the cloud.