Are you seeing any error messages? Check the page source for any “Fatal error” messages. Also check your PHP log file.
error message only report js: ReferenceError: postboxes is not defined
and appeared summary table with statistics and table browsers, top referring sites without statistics
Take a look at the page source code and look for a “Fatal error” message inside the HTML.
Usually when postboxes isn’t defined it’s because something has gone wrong on the page generation.
You can also check the bottom of the html file and make sure it’s closed correctly.
When I view the page source, render the page ends under the statistics today. sample
http://safka.8u.cz/error-statistic/page-source.jpg
I therefore think that the error in the file summary.php
http://safka.8u.cz/error-statistic/summary-php.jpg
I still wonder if the problem can be caused by other plugins, now I installed the plugin WP User Avatar and page overview is empty
An incomplete page generation is usually caused by an out of memory error.
Try disabling the other plugin, but check your PHP error logs, you’ll likely see the memory error there.
Hosting to increase memory and everything is ok.
Thanks for your support and advice!
No problem, glad it’s working.
I am having a similar problem.
The WP Admin Dashboard page displays partially – but it stops suddenly just after the div for the Top Referring Sites widget and gets a 500 status for the page.
I am not able to get my hosting to increase memory allocation.
My php log does not show anything relating to this (though there are other wp-stats errors which I will report separately), probably because when a 500 error occurs php processing stops immediately so error handling and logging to the php error file doesn’t happen.
Any help to get a workaround in place gratefully received. And if you can fix the change which increases memory usage that would be great too.
If it is any help, individual stats pages load as follows:
Browsers – OK
Exclusions – OK
Hits – OK
Online – OK
Pages – 500
Searches – OK
Search Words – OK
Visitors – OK
Top Visitors Today – OK
Countries – OK
Referrers – 500
I hope this helps you diagnose this issue.
Have you run the database updates in Statistics->Optimization->Database?
What does the Optimization page say for your memory usage?
More than likely this is PHP running out of memory, so you’ll have to purge some of the older data from your database.
Yes – I have checked that and there were some database updates needed. But I did those, and they did not fix the problem.
The optimization page says the following about memory:
PHP Memory Limit: 256MB
Last Overview page memory usage: 61MB (61,341,696 Byte)
So it doesn’t look like it is a memory issue.
I disabled browscap and got it to work.
The new browscap code has been causing some issues, I’m working on a better fix but so far have not come up with a good solution.
Disabling is your best bet for now.
