Orders – part payment

  • Resolved Lindsay Heydon

    (@lindsay-heydon)


    6 years, 2 months ago

    Just testing this plugin at the moment. I have used the shortcode: [wpgv-check-voucher-balance]

    How though do you amend the Total Payable Amount in the back end if the customer has only part used their voucher?

    Many thanks.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Codemenschen

    (@codemenschen)

    6 years, 2 months ago

    Hi @lindsay-heydon

    Currently, on order page “Remaining Balance” will show like if customer purchase $50 voucher and used only $10 from it then will show total amount $50 and remaining amount $40.

    Let me know if I am getting wrong or any further query

    Thread Starter Lindsay Heydon

    (@lindsay-heydon)

    6 years, 2 months ago

    Yes, sorry. How do I take the $10 from the purchased amount in the backend (not using Woo). So that indeed the remaining balance would show $40.00.

    When I go to ‘Gift Voucher Orders’ I only seem to be able to Mark as Used or Mark as Paid. I’d like to be able to note that the customer had spent $10 of the purchased voucher and had some balance left to use.

    Plugin Author Codemenschen

    (@codemenschen)

    6 years, 2 months ago

    Hi @lindsay-heydon

    Thanks for the explanation,

    Redeem amount option will only show if the order is “Paid”. I am attaching an image here how it looks like.

    You can add the used amount from the “Redeem Partial Amount” box. If you have $80 total balance and customer used $50 then you need to add there $50 so, after save changes remaining balance will be $30. You don’t need to mark it used if doing it manually.

    Let me know if you have further queries 🙂

    Thread Starter Lindsay Heydon

    (@lindsay-heydon)

    6 years, 2 months ago

    I don’t seem to get that box at all. Even when I’ve clicked on Mark as Paid.

    On the Purchased Voucher Codes tab, the columns are Bulk Actions tick box : Order id : Voucher Code : etc

    It’s like the Order id I have is where your ‘Redeem Partial Amount’ box is.

    Many thanks, Lins

    Plugin Author Codemenschen

    (@codemenschen)

    6 years, 2 months ago

    Hi @lindsay-heydon

    Woocommerce and redeem voucher features not available in the Free version of the plugin.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Orders – part payment’ is closed to new replies.