Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author Paul Kevin

    (@rixeo)

    Hello @paulri,

    That solely depends on PesaPal IPN and cron checks. We have had issues, I think they are still ongoing, where PesaPal does not send back a valid response

    Thread Starter paulri

    (@paulri)

    Thanks Paul for the quick reply.

    We had an issue where every order was set to ‘completed’ but we want to set it to ‘processing’

    Plugin Author Paul Kevin

    (@rixeo)

    Hey @paulri ,

    Which type of product are you selling? For digital products by default the order status is set as ‘complete’. Physical products default to ‘processing’ until shipped

    Thread Starter paulri

    (@paulri)

    Yes they are physical products. But they are defaulting to complete.

    Plugin Author Paul Kevin

    (@rixeo)

    Thanks, I’ve just pushed a fix for this

    Thread Starter paulri

    (@paulri)

    Thank you so much for the quick response.

    Assuming it will be available soon

    Plugin Author Paul Kevin

    (@rixeo)

    It was available 2 hours ago 🙂 You can check your WordPress updates

    Thread Starter paulri

    (@paulri)

    Apologies for the late reply.

    I tried version 1.4.7 – the payment is successful however I get this message: ‘Your Pesapal payment is under pending payment due to invalid card details.’

    I have set up the IPN on the pesapal site.

    Previously we were on version 2.0 (downloaded directly from the pesapal site)

    Plugin Author Paul Kevin

    (@rixeo)

    Hey @paulri,

    The version from PesaPal site is different from the WordPress version

    Thread Starter paulri

    (@paulri)

    Thanks. What’s the reason for this message:
    Your Pesapal payment is under pending payment due to invalid card details.’

    Version 1.4.7

    Thread Starter paulri

    (@paulri)

    The payment is successful, money is taken from the card and I can see it in the pesapal account.

    Plugin Author Paul Kevin

    (@rixeo)

    I’m not sure, that you will have to ask PesaPal team 🙂 I only developed the plugin

    musimba

    (@musimba)

    Hi @rixeo,

    A clarification, which plugin version is the best to use? The one downloaded from the Pesapal website (v3.0.5) or the one available on wordpress (v1.4.7)?

    I am facing the order update issue and not sure if it is plugin issue or pesapal issue?

    Plugin Author Paul Kevin

    (@rixeo)

    Hey @musimba,

    I think the version on PesaPal site has some modifications. They will need to make the changes on their version. I will download what they have and try make changes they have on it, though their code does not 100% comply with WordPress security standards

    musimba

    (@musimba)

    Thanks @rixeo for the quick response.

    Much appreciated. Looking forward to your feedback after looking over their changes.

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Order status’ is closed to new replies.