Order Progress Layout

Resolved visureclic
(@visureclic)

2 months, 4 weeks ago

Hi,

I really like the new “Order Progress” feature, but it cramps the layout on mobile.

I set the width to 600; it works fine on desktop, but becomes very narrow on mobile.

If I remove the “Order Progress” element, however, it looks perfect again.

How can I fix this?

Thanks

Giusy P.

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support mialewp
(@mialewp)

2 months, 4 weeks ago

Hello @visureclic,

Thanks for reaching out. Please let us check this with our dev team and get back to you as soon as possible.

Since we are on weekend therefore it might take time than usually.

Best regards,

Mia

Plugin Support mialewp
(@mialewp)

2 months, 3 weeks ago

Good day, @visureclic!

Thanks for your patience and efforts.

Please install this updated version https://drive.google.com/file/d/1T51f0DfLlWOgxtuzDqRQNYggzEtsEhah/view?usp=sharing and test if it works as expected on Mobile. Here is our test for your reference https://tppr.me/Se0Kns

Hope it works. 😀

Plugin Support mialewp
(@mialewp)

2 months, 2 weeks ago

Hello @visureclic,

We hope you are doing well. Were you able to resolve the issue?

Please let us know if you still need help, we are always here to assist you.

Best regards,

Mia

Thread Starter visureclic
(@visureclic)

2 months, 2 weeks ago

Hi,

I’ll try the update and I hope it’s ok.

Thanks a lot.

Thread Starter visureclic
(@visureclic)

2 months, 2 weeks ago

Hi,

I’m afraid it isn’t working.

Everything is just as it was before the update. The email layout on mobile is still very narrow.

I look forward to a possible solution from you.

Thanks

Giusy P.

Thread Starter visureclic
(@visureclic)

2 months, 2 weeks ago

To clarify, I should add that there is a lot of empty space to the left and right of the entire container.

I have set the container width to 700.

Plugin Support Bruce
(@ninjateamwp)

2 months, 2 weeks ago

Hi @visureclic ,

Since we are not able to replicate the issue and it is particular on your site, please reach tech support for further check:

yaycommerce.com/support

Regards,
Bruce

Viewing 7 replies - 1 through 7 (of 7 total)

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