Order Complete Delay After 11.0.0 Update

Hi @satindersingh!

Thanks for reporting this. I understand that after updating the Stripe for WooCommerce plugin to 11.0.0, some orders are not being marked as completed immediately after the payment is successfully processed, and the Thank You page continues to show the payment as pending or displays a Pay button.

To assist you further, could you please share some additional details about the affected orders?

• A screenshot showing the Pay button or pending payment status on the Thank You page.
• A screenshot of the Order notes section for one or more affected orders. Please make sure to hide or remove any sensitive or personal information before sharing the screenshot.
• The order number(s) of a few affected orders, along with the payment method used.
• Your WooCommerce → Status → System Status report. You can share it using Pastebin: https://pastebin.com/
  Please enable the Burn After Read option when sharing the report.
• Please go to WooCommerce → Status → Logs and check the logs generated around the time the affected orders were placed. Share any errors or messages related to those orders/payments.

If possible, please also let us know whether the payment is showing as successful/paid in Stripe while the WooCommerce order remains pending.

These details will help us compare the payment status in Stripe with the order status in WooCommerce and investigate what may be preventing the order from being updated after the payment is processed.