Hello
Thank you for your message.
We checked this on our test environment and the order action is available there for single orders.
To investigate the issue specifically in your WooCommerce environment, could you please provide backend access for the following user? andrea.heiz@webwirkung.ch
Please share the login details securely via https://onetimesecret.com/ and send the link to us by email (andrea.heiz@webwirkung.ch).
Once we have access, we will check the setup directly and get back to you.
Thank you and best regards
Andrea Heiz
webwirkung
Hello
We were able to narrow down the cause. The issue is related to the WordPress 7.0 update and the previous WooCommerce setting for Order Data Storage.
The issue has been fixed with the latest Planzer plugin version. The update will be released tomorrow morning.
Please update the plugin after the release and test the functionality again.
Thank you and best regards
Andrea Heiz
Thank you!
Sorry for not reaching out earlier.
I just updated the plugin and it seems to work.
Best, Daniel