Hello @bayanaa ,
Thank you for reaching out.
From the screenshot, we can clearly see that you are using Complianz Premium. Therefore, we cannot discuss this here, as we strictly follow the WordPress.org Forum guidelines regarding commercial products. Please open a ticket directly on our website at complianz.io.
That said, since your request is also useful for the WordPress.org version, here is the general solution:
What you are observing is completely normal behavior. The US follows a totally different model compared to the EU:
- EU (Opt-in): Tracking is blocked by default. The user must make a mandatory choice (Accept) before cookies are set.
- US (Opt-out): Cookie acceptance is implied by default. Tracking (like Site Kit) is allowed to run immediately unless the user actively chooses to opt-out.
This is why you don’t see an overlay or a ‘Deny’ button immediately; the banner’s role in the US is to inform, not to block access.
Since we strive to strictly follow local regulations, we do not provide an ‘Opt-in’ banner for the US region out-of-the-box. However, if you prefer to use one regardless of the standard requirements, you can create a custom banner by following this guide: https://complianz.io/create-your-own-banner-from-scratch/.
You can read more information about consent in the US here.
For the reasons mentioned above, this thread will be marked as resolved/closed and we will not be able to reply further here.
Best regards,
Antonio
