OpenAPI technical problem message

  • Resolved Johnathan.PRO

    (@evanspress)


    1 year, 1 month ago

    I’m getting this message off and on (mostly on now) since last night: It looks like there could be a technical problem with the OpenAI API. Feel free to try again in a bit to see if things are working smoothly. I check OpenAI API status, which all is green for days and I’ve verified there are funds attached to my API key. This seems to happens no matter the model I use as well.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Johnathan.PRO

    (@evanspress)

    1 year, 1 month ago

    Looks like I maybe experiencing the outage before it was made public: https://www.tomsguide.com/news/live/chatgpt-outage-june-2025

    Plugin Author kognetiks

    (@kognetiks)

    1 year ago

    Hello Johnathan,

    Thanks for sharing the link to Toms Guide.

    Yes, I was experiencing the same issues yesterday.

    Here’s the link to the OpenAI Status page.

    https://status.openai.com/

    Let me know if you have further qeustions.

    Stephen

    Thread Starter Johnathan.PRO

    (@evanspress)

    1 year ago

    its still happening and repeatable so I can say….

    tell me how play a violin and I get the OpenAI technical message

    but if I say ..

    tell me how to play a fiddle then I’ll get feedback from the plugin.

    Plugin Author kognetiks

    (@kognetiks)

    1 year ago

    Hello Johnathan,

    This is a bit baffling.

    Assuming you’re using the latest release – ver 2.0.3 – go to Chatbot Setting, then the Message tab.

    Set “Chatbot Diagnostics” to “Error”. Errors will write to your debug.log file.

    However, you’ll also need to temporarily turn on debug. In your wp-config.php file:

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);
    define(‘WP_DEBUG_DISPLAY’, false);
    @ini_set(‘display_errors’, 0);

    In the next release – version 2.0.4 – I’m going to have the chatbot write out these errors to it’s on log file.

    Maybe this will give us some clues as to what is going on.

    Stephen

    • This reply was modified 1 year ago by kognetiks.
    Plugin Author kognetiks

    (@kognetiks)

    1 year ago

    Hello Johnathan.PRO (@evanspress),

    Version 2.0.5 has been released to the WordPress Plugin Directory.

    Please upgrade to this version at your earliest opportunity.

    There is now a directory in the plugin called ‘chatbot-logs’ where errors are logged.

    If you have have turn debugging on in your production system, you should be able to now disable it.

    Let me know if this version resolves your issues.

    Stephen

    Thread Starter Johnathan.PRO

    (@evanspress)

    1 year ago

    Thanks and I will take a look.

Viewing 6 replies - 1 through 6 (of 6 total)
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