Oops, no tickets found

  • Resolved ajdahl98

    (@ajdahl98)


    3 months ago

    I have installed the free versions of The Events Calendar and Events Ticket plugins. I connected to Square. I went through Cleared caches, reset permalinks,ticket sales dates in the appropriate range.
    When trying to purchase tickets, I get the “Oops, no tickets!” error message.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Darian

    (@d0153)

    2 months, 4 weeks ago

    Hi @ajdahl98

    Could you share a link where I can see this happening? That behavior sounds quite unusual.

    Have you tried temporarily deactivating your other plugins to check whether this might be caused by a compatibility conflict? If not, that would be a good next step to help narrow things down.

    https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    If you can share the link, I’d be happy to take a closer look.

    Thread Starter ajdahl98

    (@ajdahl98)

    2 months, 4 weeks ago

    I found out that it was LightSpeed that was preventing it from working. Do you know what the excludes could be? I tested /event and /events

    Plugin Support Darian

    (@d0153)

    2 months, 4 weeks ago

    You can check this article for the recommended configuration to help ensure LiteSpeed Cache works smoothly with our plugins: https://theeventscalendar.com/knowledgebase/litespeed-cache/

    Let me know if that resolves the issue.

    Plugin Support Darian

    (@d0153)

    2 months, 3 weeks ago

    Hi there,

    It appears this thread has been inactive for some time, so I’ll go ahead and close it for now. Please feel free to reopen the thread or submit a new one if you have any further questions or concerns.

Viewing 4 replies - 1 through 4 (of 4 total)

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