Please provide a link to a page on your site that contains the tab shortcodes.
Are you using a cache plugin?
Thread Starter
Val.Go
(@valgo)
Hello,
I’m not using cache plugin.
the link : http://www.thomaas.fr
thanks
Visiting the site as a user who is not logged-in, I can see that the plugin’s css & js have been added and the tabs appear to be working correctly for me on that page.
You say the plugin becomes deactivated when the non-admin user logs on. When this occurs and you subsequently log with an account with the admin role, is it still deactivated?
Thread Starter
Val.Go
(@valgo)
Yes it work when a user “non connected” visite the page (a visitor who not have account int his site)
But when my client connect (in editor role) the js ans css are desativated, and the apparence of the site change.
When i connect in admin role, it’s all OK.
It’s ok for all visitors … but not for an editor connected.
I don’t understand why.
I change editor role to admin role for my client account, and it’s OK.
But in the futur, i whant let him in an editor role.
User connected not “ADMIN” > Non OK
User connected “ADMIN” > OK
Any Visitor not connected > OK
I can’t think of any reason why this might be happening. I have not been able to reproduce this on my test site.
Does the plugin actually deactivate – meaning you have to reactivate it when you next log in?
To help troubleshoot a possible cause for this can you test whether the behaviour is any different with all plugins except tabby responsive tabs deactivated and with a default theme such as twenty-thirteen?
Thread Starter
Val.Go
(@valgo)
Thanks to spend time for my problem.
I try with twenty twelve theme … and it work ! (admin or other role OK)
So the problem is whith my theme, and his child theme.
I desactivated all plugins execpt taby > Not work
In fact, the pluggin is not desactivated, the css and js are simply not called when i”m a editor user.
I think you can’t resolve it, i have to found why in my themes files …
Thanks for your latest answers
Thread Starter
Val.Go
(@valgo)
COmparing the html code between page view ADMIN and page view EDITOR, i see the scipt below is not loading when i’m editor :
<script type="text/javascript">
(function() {
var request, b = document.body, c = 'className', cs = 'customize-support', rcs = new RegExp('(^|\\s+)(no-)?'+cs+'(\\s+|$)');
request = true;
b[c] = b[c].replace( rcs, ' ' );
b[c] += ( window.postMessage && request ? ' ' : ' no-' ) + cs;
}());
</script>
[Moderator Note: Please post code & markup between backticks or use the code button. Your posted code may now have been permanently damaged by the forum’s parser.]
As you appear to be using a commercial theme I am unable to provide support for it as I have no access to the files and it is the job of the author/vendor to provide support for any issues caused by their code.
You will need to contact your theme’s vendor for support.
