Hi hmarcott,
Is USPS API response showing any First Class rate ?
It is not, it only returns Priority Mail options, Library Mail and Media Mail. No other options are returned.
It shows all options in the settings menu but only these ones show in cart.
Hi hmarcott,
We recommend you to check the product dimension/weight and also double check whether those services are available between your origin address and shipping address.
If that doesn’t get any resolution, I would like to see your API request ,response (which you will get in cart/checkout page by turning on debug mode from plugin settings) and a screenshot of your plugin settings page.
Note: please remove all sensitive info(credentials) from API request/response, before posting it here.
I’ve ensured dimensions and weight are in properly. Note that my product is too heavy (2.3 lbs) for First Class but is fine for Retail Ground.
I’ve double checked that Retail Ground is available between my desired destinations. I’ve tried a few different destinations as well. It should be available.
These are screenshots of my USPS settings with Retail Ground enabled:
https://postimg.org/image/gj5ngk9jj/
https://postimg.org/image/9tz40jo7j/
https://postimg.org/image/qj0jwgksv/
This is a copy of the response minus my API key:
The following quotes were returned by USPS:
1 – Priority Mail 1-Day™
2 – Priority Mail Express 1-Day™ Hold For Pickup
3 – Priority Mail Express 1-Day™
6 – Media Mail Parcel
7 – Library Mail Parcel
33 – Priority Mail 1-Day™ Hold For Pickup
47 – Priority Mail 1-Day™ Regional Rate Box A
48 – Priority Mail 1-Day™ Regional Rate Box A Hold For Pickup
49 – Priority Mail 1-Day™ Regional Rate Box B
50 – Priority Mail 1-Day™ Regional Rate Box B Hold For Pickup
If any of these do not display, they may not be enabled in USPS settings.
USPS REQUEST:
API=RateV4&XML=<RateV4Request USERID=”*******”><Revision>2</Revision><Package ID=”ea5d2f1c4608232e07d3aa3d998e5135:1:10.0:6.0:4.0:2.0″> <Service>ONLINE</Service> <ZipOrigination>53212</ZipOrigination> <ZipDestination>53212</ZipDestination> <Pounds>2</Pounds> <Ounces>0.00</Ounces> <Container /> <Size>REGULAR</Size> <Width>6.0</Width> <Length>10.0</Length> <Height>4.0</Height> <Girth>20</Girth> <Machinable>true</Machinable> <ShipDate>02-Sep-2016</ShipDate></Package></RateV4Request>
USPS RESPONSE:
<?xml version=”1.0″ encoding=”UTF-8″?>
<RateV4Response><Package ID=”ea5d2f1c4608232e07d3aa3d998e5135:1:10.0:6.0:4.0:2.0″><ZipOrigination>53212</ZipOrigination><ZipDestination>53212</ZipDestination><Pounds>2</Pounds><Ounces>0.00</Ounces><Size>REGULAR</Size><Machinable>TRUE</Machinable><Zone>1</Zone><Postage CLASSID=”3″><MailService>Priority Mail Express 1-Day<sup>™</sup></MailService><Rate>22.95</Rate><CommercialRate>20.66</CommercialRate><CommitmentDate>2016-09-03</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”2″><MailService>Priority Mail Express 1-Day<sup>™</sup> Hold For Pickup</MailService><Rate>22.95</Rate><CommercialRate>20.66</CommercialRate><CommitmentDate>2016-09-03</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”1″><MailService>Priority Mail 1-Day<sup>™</sup></MailService><Rate>6.80</Rate><CommercialRate>6.01</CommercialRate><CommitmentDate>2016-09-03</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”33″><MailService>Priority Mail 1-Day<sup>™</sup> Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>6.01</CommercialRate><CommitmentDate>2016-09-03</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”22″><MailService>Priority Mail 1-Day<sup>™</sup> Large Flat Rate Box</MailService><Rate>18.75</Rate><CommercialRate>16.35</CommercialRate><CommitmentDate>2016-09-03</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”34″><MailService>Priority Mail 1-Day<sup>™</sup> Large Flat Rate Box Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>16.35</CommercialRate><CommitmentDate>2016-09-03</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”17″><MailService>Priority Mail 1-Day<sup>™</sup> Medium Flat Rate Box</MailService><Rate>13.45</Rate><CommercialRate>11.95</CommercialRate><CommitmentDate>2016-09-03</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”35″><MailService>Priority Mail 1-Day<sup>™</sup> Medium Flat Rate Box Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>11.95</CommercialRate><CommitmentDate>2016-09-03</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”47″><MailService>Priority Mail 1-Day<sup>™</sup> Regional Rate Box A</MailService><Rate>0.00</Rate><CommercialRate>6.01</CommercialRate><CommitmentDate>2016-09-03</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”48″><MailService>Priority Mail 1-Day<sup>™</sup> Regional Rate Box A Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>6.01</CommercialRate><CommitmentDate>2016-09-03</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”49″><MailService>Priority Mail 1-Day<sup>™</sup> Regional Rate Box B</MailService><Rate>0.00</Rate><CommercialRate>6.71</CommercialRate><CommitmentDate>2016-09-03</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”50″><MailService>Priority Mail 1-Day<sup>™</sup> Regional Rate Box B Hold For Pickup</MailService><Rate>0.00</Rate><CommercialRate>6.71</CommercialRate><CommitmentDate>2016-09-03</CommitmentDate><CommitmentName>1-Day</CommitmentName></Postage><Postage CLASSID=”6″><MailService>Media Mail Parcel</MailService><Rate>3.09</Rate></Postage><Postage CLASSID=”7″><MailService>Library Mail Parcel</MailService><Rate>2.94</Rate></Postage></Package></RateV4Response>
Hi hmarcott,
I have tried the same package details, shipper and recipient location using USPS rate calculator:
Weight : 2lbs
from MILWAUKEE WI 53212 to MILWAUKEE WI 53212.
However, USPS does not return Retail Ground rate in this case. Please check the screenshot attached.
https://snag.gy/dZYxpX.jpg
I would request you to contact USPS to understand the availability of the Retail Ground service.
So I did so and Retail Ground is available but the problem is that Priority Mail is actually cheaper in Wisconsin. So they don’t allow Retail Ground when Priority Mail is cheaper.
Thank you for your help.
