• Resolved dsawyers

    (@dsawyers)


    My client authorizes only when an order is placed because they want to be able to calculate a discount and then capture the final total

    They asked the following:
    Is there a way to move an order from On Hold to Processing without triggering the PayPal capture? I’d like customers to see that we’re actively processing their order as soon as possible.

    Currently, when I change the status to Processing, it captures the funds immediately. In some cases, the amount isn’t final, which means I then have to go into PayPal and issue a refund.

    Would it be possible to set it up so that funds are only captured when the order is marked Completed?



Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jignesh

    (@jigneshmpatel)

    Hello,

    Thank you for your question.

    We have included this feature in version 9.0.57.1: Download Link

    You can now control this behavior using the following options:
    Go to WooCommerce → Settings → Payments → PayPal Gateway By Easy Payment → Manage -> Additional Settings

    Authorized Order Status – Defines the status used when the payment is authorized.

    Capture Order Statuses – Allows you to choose exactly which order statuses will trigger the PayPal capture.

    For example, you can keep Authorized Order Status = On hold, move the order to Processing without capturing funds, and set Capture Order Statuses = Completed so the payment is captured only when the order is marked Completed.

    Please try this version (9.0.57.1) and let us know how it works for you.

    Best regards

    Thread Starter dsawyers

    (@dsawyers)

    thank you so much. I updated the plugin and the setting and notified the client. I’ll let you know if they have any issues.

    Plugin Support Jignesh

    (@jigneshmpatel)

    Hello,

    You’re very welcome!

    If you have any other questions or need further assistance, feel free to reach out anytime — we’re always happy to help.

    Also, if you have a moment, we would greatly appreciate it if you could leave a review about your experience with the plugin.

    https://wordpress.org/support/plugin/woo-paypal-gateway/reviews/#new-post

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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