• Resolved cwolff

    (@cwolff)


    I am only able to perform backups from the “Debug Full Backup” button while in debug mode.

    All my config seems correct according to the docs. Attempting to schedule or simply clicking the “Backup Now” button results in nothing, no errors, no log files, no backups?

    Thanks for any advice offered,
    Chris

    https://wordpress.org/plugins/updraftplus/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    When you press the “Backup Now” button, I think a little grey modal dialog box appears.

    Please can you copy and paste for me all the text that is contained within that dialog box? (It should begin with “To proceed…”).

    Best wishes,
    David

    Thread Starter cwolff

    (@cwolff)

    Thanks David,

    UpdraftPlus – Perform a one-time backup

    To proceed, press ‘Backup Now’. Then, watch the ‘Last Log Message’ field for activity after about 10 seconds. WordPress should start the backup running in the background.

    [] Don’t include the database in the backup
    [] Don’t include any files in the backup
    [] Don’t send this backup to remote storage

    Does nothing happen when you attempt backups?

    Go here for help

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    Great – that’s what I was hoping it would say!

    Does nothing happen when you attempt backups?

    Go here for help

    Have you followed that link?

    David

    Thread Starter cwolff

    (@cwolff)

    Hi David, thanks again….

    Yes, I have followed all suggestions from the “Follow this link”….

    1. When clicking “Back Up” now button, nothing happens, and the following error is presented: “Warning: WordPress has a number (4) of scheduled tasks which are overdue. Unless this is a development site, this probably means that the scheduler in your WordPress install is not working. Read this page for a guide to possible causes and how to fix it.”

    2. Clicking the “Debug Full Backup” button appears to result in a successful backup, at least according to this logs.

    3. It also appears that scheduled backups run with success. This is currently set to every 4 hrs….

    Chris

    Thread Starter cwolff

    (@cwolff)

    Also David, this is installed on Windows, might that be the issue with the scheduler?

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    That page has the full list of reasons that we’ve ever come across why someone’s WordPress scheduler isn’t working… and, from my study of the scheduler code in WordPress core, I can’t see how any others could arise. So, the only thing I can really suggest is going over the list again; and if you still can’t find which one applies to you, then the only thing I’d say is that you should hire someone else to look at it one more time…

    David

Viewing 6 replies - 1 through 6 (of 6 total)

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