Hi there,
Thank you for reaching out for help with Extra Product Sorting Options. I’m happy to help and I’m sorry for the delay in responding to you! We are reviewing internal processes to fix this for the future.
Could you tell me if this problem is still occurring? What type of products are you trying to sort? Are they simple products or variable?
Thank you,
Jessica
Hey there,
It has been a long time since we heard from you, so I’m going to mark this topic as resolved.
If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.
Thanks,
Jessica 🙂