Hi @carlosagenciavisual,
Thanks for reaching out!
products that still showing despite the fact that being not available in the woocommerce shop.
Can you please clarify: Are these products that are out of stock temporarily, or products that you’ve removed from your WooCommerce shop and need to be removed from the Facebook shop as well?
Occasionally, deleting or resetting all products from the Facebook catalog and then letting things sync again is the only way to fix strange issues. This requires a code snippet, which you can read more about here. https://woocommerce.com/document/facebook-for-woocommerce-delete-or-reset-all-facebook-products
Note: This is a Developer level doc. If you are unfamiliar with code/templates and resolving potential conflicts, select a WooExpert or Developer for assistance. We are unable to provide support for customizations under our Support Policy.
Thanks for any additional information you can provide! 🙂
Hi.
The products are in the bin. I assume this code must go in functions of the theme or… somewhere in the plugin?
I will try next week. So we do not lose the shop in the weekend.
I`ll be back when tested. Thx for the response.
Hi @carlosagenciavisual
Thanks for the update!
You can use a free plugin like Code Snippets available here: https://wordpress.org/plugins/code-snippets/ to add that code to your site, however, if you don’t feel comfortable doing that, please reach out to an expert for help.
