@huismanmedia – Although example URL can be helpful it is usually much better to provide real URL so we can see the issue first hand as needed.
I would suggest starting with clearing the image cache under Gallery > Other Options > Miscellaneous to see if this helps things out. You may need to clear any other caches on your site and possibly your browser caches as well … an anonymous browser window may also help to see the effects immediately.
Otherwise, please try our external Reset Tool plugin here: https://bitbucket.org/photocrati/nextgen-gallery-reset/get/default.zip
To install and activate, go to Plugins > Add New … Upload Plugin
To use, go to Tools > NextGEN Gallery Reset
We do not offer specific support for the Reset Tool plugin as is but it can help in many circumstances, please let us know if it does.
Thanks!
– Cais.
Thread Starter
RHHM
(@huismanmedia)
I cleared the Image Cache, used the reset plugin and I’ve also reset the WordPress permalinks, but the URLs still don’t work.
There are no other plugins activated and I’ve also tested the Twenty Fifteen theme.
The website is http://www.autospeedwayonline.nl/. If you click on “Klik hier voor de foto’s van Ter Apel 11 oktober”, it won’t show the gallery, but just the homepage. There is no error message like “page not found”.
However, if you go to the page “Foto’s”, which has the [album] shortcode, then “Foto’s 2015” and “Autocrossdag Ter Apel – 11 oktober 2015”, you can view the gallery.
I think the probleme is somewhere in nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/rewrite.php, but I can’t find it.
@huismanmedia – You could try clearing the image cache under Gallery > Other Options > Miscellaneous but I suspect you will need to manually correct the link URL the current links have.
Thanks!
– Cais.
Thread Starter
RHHM
(@huismanmedia)
As you can read in my previous message, I already cleared the image cache.
I’ve tried some debugging with the Debug Bar. When I go to http://www.autospeedwayonline.nl/nggallery/page-13/album-9/gallery-227/ there are no matched rewrite rules.
But when I go to http://www.autospeedwayonline.nl/ngg_gallery/227/ this is the result:
Request:
ngg_gallery/227
Query String:
None
Matched Rewrite Rule:
ngg_gallery/([^/]+)(?:/([0-9]+))?/?$
Matched Rewrite Query:
ngg_gallery=227&page=
But still the homepage is displayed and no albums, galleries or photos.
Nextgen/Wordpress does recognize the permalink. When I make a “typo” like ngggggggallery instead of nggallery in the URL, I get the message “Post not found.”
The Debug Bar result of a gallery page that does work is:
http://www.autospeedwayonline.nl/fotos/nggallery/2016/racing-expo-leeuwarden-30-januari-2016-2
Request:
fotos
Query String:
pagename=fotos
Matched Rewrite Rule:
(.?.+?)(?:/([0-9]+))?/?$
Matched Rewrite Query:
pagename=fotos&page=
@huismanmedia – Please send us a Bug Report (https://imagely.com/report-bug/ … please reference this topic) so we can get a better look under the page at your site.
Please include as many details as you can about your site and the issue at hand so we can move on this as fast as possible.
Thanks!
– Cais.
